Tracking USPS Claim Status:Domestic & International Claim

USPS is an agency of the US Government. It provides postal services. USPS is well known to solve its customer’s problems in the best way possible. It offers an excellent opportunity to increase the business. USPS helps us and make our life easier and more systematic. It also operates one of the largest civilian vehicle fleets in the world.

In this article, we are going to provide you necessary information about tracking USPS claim status.

USPS Claims:

There are some cases when we receive a parcel or a package in a damaged condition. In this case, a user needs to file a claim. There are many guidelines which we need to follow to file a claim against USPS.

Conditions for filing a claim:

Damaged or missing parts: a user can file a claim if he/she receives a damaged parcel or a parcel with some missing parts. He/she can file a claim within 60 days after the mailing date.


Lost Mail: Below mentioned are the criteria for different services regarding lost mail:


Claim for any item Starting Date Ending Date
Priority Mail Express 7 Days 60 Days
 Priority Mail Express COD 15 Days 60 Days
Priority Mail 15 Days 60 Days
 Insured Mail 15 Days 60 Days
Collect on Delivery 15 Days 60 Days
Registered mail and Registered COD mail 15 Days 60 Days
APO/FPO Priority Mail Express Service 21 Days 180 Days
APO/FPO/DPO( Insured & registered mail) 45 Days One year
APO/FPO/DPO Insured mail(surface only) 75 Days One year


With the tracking number, you can locate your parcel at any time. USPS tracking provides the status of packages and mail items. There is no additional cost to access the tracking mechanism.

Items shipped with Priority Mail Express service include point-to-point tracking details. You can find the item’s tracking history and check the services associated with it. You can also provide instructions to the carrier on where to leave the parcel if there is no one to receive it.

Ways of Filing a Claim:

Well supported and a timely claim: It is the most effective way of filing a claim. Follow the steps given below to file this claim:

  • Check whether your parcel or package needs a claim or not.
  • You can also request the USPS officials to search for any missing item from your parcel.
  • If your problem does not get solved, visit USPS’s official site and submit the required details and documents.
  • In case of a damaged item, keep the damaged item safe until your problem gets resolved.

Domestic Claim Filing: This method is an online approach for handling the claims. Follow the steps given below to file this claim:

  • Visit the official site of USPS and submit the required details.
  • Login to your account.
  • Mention the details of the package.
  • Upload the required documents.
  • Submit all the details.

You can also subscribe to this service if you need regular updates about your package.

SEE: USPS Priority mail

International claim filing: This method helps to file claims for packages that are beyond the domestic boundary. Follow the steps given below to file this claim:

  • Visit the official site of USPS
  • Login to your account.
  • Enter the tracking number
  • Submit all the details of your package.
  • Upload the required documents.

How to Check the Status of USPS Claims?

Follow the steps given below to check the claim status:

  • Visit the official site of USPS
  • Login to your account.
  • Check the claim status.
  • You can also email the accounting help desk.
  • You can also call on the customer care number of the USPS.

We hope this article has helped you. It has tried to give all the necessary information about the USPS claims and its usage.

SEE: USPS hold mail Service

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